Skip to content
pinegrow.com
Docs menuSupport
Support

About charging sales tax on Pinegrow purchases

Updated

In addition to EU, other countries have also adopted sales tax for sales of digital content including apps, games, software and e-books (defined as “electronic services” by the legislation).

Here is a non-exhaustive list of countries that apply this type of tax. :

  • India
  • Norway
  • Switzerland
  • South Korea
  • Russia
  • South Africa
  • New Zealand
  • and counting …

Please, contact your local administration or search Google for the rate of your country.

If you’re making a purchase from EU or one of the above countries, sales tax (VAT in EU) will be automatically added to the price during the checkout process.

Making a VAT-free purchase for EU companies

If you’re buying as an EU company that is registered for VAT and is located outside of UK where our payment provider is located, you can buy Pinegrow without VAT. During the checkout process, click on Add VAT number and enter your VAT number.

Purchase Pinegrow Web Designer dialog showing the total and a red arrow pointing to the Add VAT Number button below it.

Purchase dialog step for entering a VAT number, with a VAT Number field and a red arrow pointing to the Apply button.

Ups… We’re a EU company but we forgot to fill in our VAT number when we purchased Pinegrow

Please write to help@paddle.com with your company info, VAT ID, Paddle order number and ask them to refund the VAT and issue the invoice. They’ll sort it out.